I received my XPS 15 9530 on monday (two days ago) with a dead hard drive. I received the new hard drive yesterday from Dell and installed it, but now the OS won't load onto the system. It says that programs from my original order are being installed onto the computer, it may take up to 60 minutes to do this. I left it overnight and it was still doing it when i woke up. I'm really tempted to take the hard drive back out and put it in again and try again. Can anyone give me a suggestion as to what I can do?
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