[Admin NOTE: Service tag removed per TOU policy] The hard drive has developed bad sectors that check disk has attempted to fix but cannot. (Hard drive freezes and is overall slow) No malware or virus issues full scans completed. Dell diagnostics detect HD issue. I have purchased a new WD 1TB Blue drive. WD Support uses Acronis True Image software to be able to copy the existing hard drive data to the new. When I remove the bad dell hard drive and hook it up to a Sata Drive bay (USB) so I can clone the drive to the replacement hard drive. Windows O/S can only see's the restore partition of that Dell drive. It cannot see the C:\ where Windows 7 lives and all my data. Is there a specific Dell Disk tool/software that I need to use to Clone the bad drive to the New drive? The freezing issue on the hard drive is so bad that I cannot run the clone software on the PC using the bad drive.
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