my laptop DELL INSPIRON N5040 has been fine up until the day my warrante ran out i(i've had it just over a year) when it suddenly stopped running properly, i restored it to factory setting!
NOW my CD drive does not work AT ALL..... id rather not have to revert back to factory setting yet again as its a pain having to back everything up to my external hard drive and then try and get it back again
I get this message in the device settings
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
does anyone know where i can get this driver from or what i can do to fix it?
i should also mention that i have tried re installing the driver and using the troubleshoot auto fix neither of these have worked