Recently bought laptop, decided to to recover to factory setting after installing a bunch of software that caused instability. choose that option from the dell windows 8 start menue (windows 8 that comes with the laptop) to recover removing personal data.
Afetr restart I get to this balck screen asking me to enter my region and language data, but windows would not complete the instalation with an error that comes after few seconds letting me know that windows cannot be installe don this computer, and that i have to restart my instalation.
Called Dell support, and they said this is a software issue, and you should have made a backup of your system,and we don't support it (What backup?!! You have a recovery process that doesn't work). And, when i asked if I can order recovery media, they said we don't provide it anymore. What about windows 8 CD and license?! there answer was the keys are embded in the system, you have to find the media your self( go find someone who has it). Great Support Dell, Thank you so much, of course last time to buy anything from Dell.
The laptop comes with Intelsmart Response Technology, UEFI, Intel RapidStart technology, 32 GB SSD, and 1 TB HDD.
Can somebody point me how to:
1. Get the correct windows 8 OS for my computer.
2. How to install it in UEFI mode, and enable the Intel smart response, and rapid start technolgy for this type of a laptop(Dell Inspiron 15R SE 7520)?!!
Thanks to anyone who can help, really need to get my laptop up and running it has been trying to resolve it for a while now.
Regards,
Derek