I am in no way a computer-savy person and I need help. For the past 6 months I have gone to use my computer at home to find a black screen stating there the was a hard drive failure. A hard reboot will get it working again, but the problem remains. I had time over my Christmas vacation to run Support Assist Hard drive test and got this result...
Hard Drive - ST1000DM003- 1CH162 - Failed
Everything passed except - SMART Short Self test - WHD16-2OF - Failed.
Can anyone help explain to me what this means and if there is any remedy besides replacing the hard drive? If you have any tips, please dummy it down, I really have no idea what I am doing. Sorry, just being honest.