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XPS 13 cannot eject SD card

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Hi

I've a Dell XPS 13 (9343) - great laptop etc, but.....

I can read an SD card but cannot subsequently 'safely remove' the card. It shows on the list of 'removable media' but nothing happens. Laptop will not restart/power down unless I force a power down by holding power button for a few seconds (I hate doing that!). It hasn't worked properly from day 1.

I've tried:

  • Waiting for more that 10 minutes
  • complete factory reset (Windows 10)
  • partial windows 10 restore
  • all  drivers up to date using dell site and intel auto driver update
  • I have also tried setting the system for 'quick removal, of usb devices.

I prefer to use the sd reader for transferring photos, in large volume, so this is very frustrating.

Any help gratefully received.


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