Hello,
I have a Dell Inspiron 15z 5523. When I turn it on I get a black screen with the error message: internal hard drive disk not found, to resolve this issue, try to reseat the drive. No bootable devices--strike F1 to retry boot, F2 enter setup menu, F5 PSA
I have tried reseating the drive, connecting it to the USB port with a Sata cable but I still get the same message. When running the diagnostic test everything passes including the hard drive without any errors.
In BIOS it can only be detected if I switch from secure boot to legacy boot, but when restarted it shows a black screen with a blinking underscore.
The hard drive is running, but cannot be booted from. Does anyone know what the problem could be? Is it something to do with the OS failing? I don't want to spend money on one thing and then finding out something else is the source of the problem!
Thank you,
Alex
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