I have an XPS-8500, Windows 7 / 64bit with a 2TB internal plus 30GB SSD. I have had some signs of the internal hard drive having problems. I have tried to add additional drives, ( internal Seagate 500gb, external WD My Book 3TB ) to do backup up can't get the computer to see either of these. Device manager see's them but can't get a drive letter assigned. Device manager also reports "Other Devices" "unknown device". With this combo, ( internal plus ssd ), does that mean I cannot add any other drives. I was told on another forum that the drives are only seen on port 0 & 1?? I have tried tools like DISKPART and Disk Manager to format and use the New Volume Wizard but they always time out with an error:
"The operation failed to complete because the Disk Management console view is not up-to-date"
Any help would be appreciated.
My Bios says RAID
Sata0/Port0 Main drive ( c: )
Sata1/Port5 DVD Samsung 224
Sata2/Port2 My New Drive, 500 gb seagate
Sata3/Port3 DVD Samsung 203b
MSata1/Port1 Samsung SSD 32G