DELL External USB DVDRW drive GP60N won't play DVDs

Hello,

I have a new Dell Inspiron 3531 with Windows 8.1.  The laptop did not come with an internal DVD/CD player so I purchased a Dell GP60N External USB DVDRW Drive. 

When I put a DVD into the drive the laptop acknowledges that it's there, but will not play regardless of how I set the autoplay settings.

I've also searched for drivers to see if mine was outdated, but could not find one that would help the situation.

Any help from the community will be greatly appreciated.

Thank you,

Heath