Hi,
I have an e6520 with hdd Toshiba MK2576GSX running windows 7 64 bit
Trying to install hdd firmware update with filename TOSHIBA_MULTI-DEVICE_A02_R313677.exe
[http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=FP21C]
The zip file extracts but the installer will not run as it reports the binaries
as incompatible with the OS
"
This version of C:\Dell\Drivers\FP21C\GETCH.EXE is not compatible with the versi
on of Windows you're running. Check your computer's system information to see wh
ether you need a x86 (32-bit) or x64 (64-bit) version of the program, and then c
ontact the software publisher.
"
This update was for many different laptops , so I would have thought many had previously tried to use it
Thanks for any advice
Regards, Paul