Hi
I have a dell xps 15 and last month the hdd started to do a “click clack” noise. It was a Toshiba SATA 5400 rpm 1 TB one. After a lot of working trying to fix it, I gave up and I bought a new hdd at the dell site, after checking that it was totally compatible with my laptop. The new hdd is a 7200 rpm, 320GB, SATA. I have the windows 7 operational system cd that came with my laptop, in case I had to reinstall the OS. I installed the new hdd and tried to install the OS, but I could not. I have the message on my screen: Operation system not found. I checked BIOS, put it back to original setup, put the boot menu to check the cd/dvd/cd-rw drive first, saved, and tried again, and again the same error. When I press Enter, I got the following message:
“Realtek PCIe GBE Family controller series v2.37 (10/28/10)
PXE-E61: Media test failure, check cables
PXE-M0F: Exiting PXE ROM”
I came back to BIOS, ran the diagnosis, the complete one, and everything went fine. I checked the hdd assembling, removed it, removed the battery, pressed the power button for 1 minute, reassembled the hdd, and tried again, with the same “Operation system not found”.
I copied the windows cd to an external hd, reconfigured the BIOS, and tried to boot from the usb, and it did not worked.
What can I do? I do not have another laptop to check if my new hdd is working.
Thank you
Joe