I have a XPS1701X running Windows 7. I discovered a few weeks ago that my Disk Drive no longer worked. Its a Code 39, I've tried uninstalling and restarting, I've tried deleting the upper and lower filters, I've tried uninstalling recent updates, ran Dell's diagnostic, ect. Basically everything. when i uninstalled the drive and restarted, it said "HL-DT-ST DVDRWBD CT30N failed, basically Device driver software was not successfully installed. I'm at my wits end. I am an Architectural Engineer and basically don't have a disk drive. This is a problem. Somebody please help me!
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