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CD/DVD Drive does not recognise disks.

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Hi, we got a Dell Inspiron 1545 laptop just over a year ago. In the beginning, we could play CDs and DVDs without a problem when it suddenly stopped working.

Since, we are able to put in a disk to which the drive will flash and sound like its working but nothing will come up. When we go into 'Computer' and double click on the 'DVD RW Drive' a window appears directing us to insert a disk into the drive when there is already one in there.

Please help!!

 

Sioned.


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