After having issues with slow startup and programs starting to freeze, I did a factory reset. Unfortunately, even after performing the reset startup is still very slow. In addition, it has been updating windows, which is to be expected, but I receive an error message when I try to create a recovery point.
I ran a PC Diagnostics and it gave me the following message -
Critical Hardware Maintenance
Next steps: The diagnostics results indicate that a part replacement is required for your system.Dell’s record indicate Your limited hardware warranty and/or service contract(s) associated with this system are expired. Call 1-800-822-6031 for low-cost, out of warranty phone support to resolve hardware and software issues.
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Replace Hard Drive
This is quite disturbing as I have an SDD not HDD and would it expect it to me more stable.
I'm running the ePSA Pre-boot assessment now. The first test said that the hard drive was fine, every thing came back good, which is a complete contradiction to the PC diagnostic.
The Thorough Test Mode took over 2 hours by says "All test passed" so it doesn't appear to be anything wrong with the hard drive.
What else should I try? I don't want to spend money on another SDD if that's not the issue. Any ideas.