Hi,
I had to replace the HDD on my 3+ year old Dell Inspiron N4010 (14R) with an SSD as the HDD had developed bad sectors and was causing issues. I did a fresh install of Windows 7 SP1 after I swapped the hard disk, installed Windows updates and all my other software after that. However, I may have got something wrong in the fresh install (possibly the drivers I installed). I am now seeing a series of errors relating to ATAPI (Event ID 11) in the event viewer with this detail: The driver detected a controller error on \Device\Ide\IdePort0.
There are other errors as well, but they all seem to be rooted to the ATAPI error.
I tried analyzing my system for driver updates from www.dell.com/support/drivers. This shows 3 drivers as not having been installed. Even though I tried installing these multiple times, they still show up as needed. These are:
- Intel Management Engine Interface Driver
- Intel® Mobile Chipset, Cantiga Chipset, PM45/GM45/PM55/HM57/HM55 Express Chipset Family Driver
- Qualcomm Atheros AR8152 PCI-E Fast Ethernet Controller Driver
I wonder if these problems are related. I also don't know if any of the windows updates is causing these issues. Any suggestions or help to rectify this?